By Adele B. Lynn
The "EQ distinction" bargains sensible assistance and recommendations for constructing emotional intelligence and reaping its advantages in any paintings setting. The ebook is helping execs in any respect degrees know the way feelings may have a profound influence on functionality, values, and relationships within the place of work. It beneficial properties sensible self-assessment workouts and team-oriented instruments to leverage EQ separately and in teams.
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Additional resources for The EQ Difference: A Powerful Plan for Putting Emotional Intelligence to Work
If it’s something you believe in, keep going. Every baby step will help you get there. ■ If you feel defeated or are questioning your purpose, develop a cadre of people you can contact for support. 249 250 FIVE AREAS OF EMOTIONAL INTELLIGENCE AT WORK Exercise for Improving Taking Actions Toward Purpose EQ EXERCISE #16: THREE IMMEDIATE ACTIONS List three immediate actions that you plan to take to live your purpose. If you are unsure of your purpose, those actions should be aimed at gaining clarity about what is important to you.
80–87 and power of suggestion, 96–97 In-the-moment monitoring, and selfcoach, 52, 86, 97–98 Irrational beliefs. ), 80–87 addiction as, 83–84 combined with triggers, 86–87 emotional reactions, examples of, 81–85 Moods defined, 58 and facial expression, 135 and inner voice, 62–63 observation of, 57–60 relationship to emotions, 58–59 self-observation, 53 as triggers, 69–70 Myers-Briggs Personality Type Indicator, 15 Myers, David, 129, 236 N Negative associations, as triggers, 74 Negativity false belief about, 94–95 inner voices about, 64, 66, 95 mitigating with rational thought, 120–121, 127 Neocortex, 25 Nonverbal communication of bias/prejudices, 75 of emotions, 32 scanning for, 55–56 O Observation, 50–77 of bias/prejudices, 75–77 in conflict situations, 52–53 of inner voice, 61–68 of internal dialogue, 60–61 in-the-moment observation, 52 of moods and emotions, 57–60 observation situations, 51–52 of reactions to others, 60 scanning technique, 54–57 of triggers, 68–75 Optimism and health status, 128, 214 optimist voice, 67 and personal influence, 124 and resilience, 213–214 Overwhelmed emotional reactions to, 83 false belief about, 91 inner voice about, 63–64, 91 P Panic/drama voice, 65, 91 Passionlessness, as influence killer, 225 Past influences false belief about, 92–93 inner voice about, 61–65, 93 mitigating with rational thought, 118 260 INDEX Pausing, 99–104 importance of, 99–100, 102–103 process of, 101–103 Peptides, and emotions, 25 Perception, impact of emotions on, 20–21 Perfectionist voice, 66–67, 90 Performance and emotions, 9–11 high performers, social bonds of, 199–200 and intellect, 12 leadership role in, 11–12 and visualization, 108–110 Performance reviews conflict resolution area, 206–207 improvements suggested by, 185–186 Personal construct psychology (PCP), act as if method, 135–136 Personal control versus helplessness, 129 and worldview, 129–131 Personal influence, 213–229 improving, tips/exercises for, 217–220, 226–229 influencing others, 220–229 influencing self, 214–220 meaning of, 40, 42, 213–214 negative impact, causes of, 222–223 obstacles to, 223–226 and optimism, 213–214 and worldview/workview, 216–217 Personality and potential triggers, 71–72 Type A, 72 Type B, 72 Perspective-taking and conflict-resolution, 209 and mistakes, 115 and rational thought, 115 and self-development, 153 See also Worldview/workview Perspective voice, 68 Physical environment, as trigger, 73–74 Physical reactions to emotions, 22–23 fight or flight, 24, 27, 30–31 to humor, 121–123 and visualization, 109–110 Pleaser voice, 65, 89 Possessiveness voice, 66, 94 Power of suggestion, 96–97 Preaching, as influence killer, 226 Prejudice.
Wally chose to radically reorder his life. ” He kept his day job for a while, but slowly he began to gain experience and credentials that were aimed at his passion: laughter. He literally went to clown school. Yes, really. He started practicing various routines on family and friends. He volunteered at events as a comic. He made public appearances at local hospitals. He wrote jokes and submitted them to professional comedians. Finally, after two years, Wally quit his job at the law firm. His parents were devastated.